Returns & Refunds

We want you to be to be pleased with you online purchases, if you need to return or refund something then get in contact by email shop@jewishmuseum.org.uk. Within 14 days of cancellation send the unused item(s) in original packaging to the museum address:

Jewish Museum London
Raymond Burton House
129-131 Albert Street
London
NW1 7NB
 
We recommend that you obtain a Certificate of Posting as the parcel remains your responsibility until it reaches the museum.  The Jewish Museum London returns policy does not affect your statutory rights.