Returns & Refunds

We want you to be to be pleased with you online purchases, if you need to return or refund something then get in contact by email Within 14 days of cancellation send the unused item(s) in original packaging to the museum address:

Jewish Museum London
Raymond Burton House
129-131 Albert Street
We recommend that you obtain a Certificate of Posting as the parcel remains your responsibility until it reaches the museum.  The Jewish Museum London returns policy does not affect your statutory rights.