Privacy & Cookies Policy

The Jewish Museum London Shop Privacy Policy

Effective Date: August 25th 2019

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Jewish Museum London Shop: https://shop.jewishmuseum.org.uk/ (the"Site").

Personal Information we collect:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device.  Additionally as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site.  We refer to this automatically-collected information as "Device Information."

We collect device information using the following technologies:

"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.  More information about cookies and how we use cookies can be found in our Cookies Policy.

"Log files" track actions occurring on the Site, and collect data including you IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.

"Web beacons"- "tags" and "pixels," are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and phone number.

We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use you Personal Information?

We use the Order information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging, arranging for shipping and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 Sharing your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We use Shopify to power our online shop. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://tools.google.com/dlpage/gaoptout.

We use PayPal as a method of payment.  All PayPal transactions are subject to the PayPal Privacy Policy.  You can find out about the PayPal Privacy Policy here: https://paypal.com/us/webapps/mpp/ua/privacy-full

We use ApplePay as a method of payment.  You can read ApplePay Security and Privacy Policy here: https://support.apple.com/en-gb/HT203027

Finally we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our right.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated or deleted.  If you would like to exercise this right, please contact us.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example changes in our practices or for other operational, legal or regulatory reasons.

Accessing and Updating your Personal Information and Preferences

You can ask us what information we hold about you by contacting us. A copy will be sent to you as soon as possible, this will not be later than 40 days after your request. Please keep your information up-to-date by letting us know of any changes to your details, or changes you would like made to your marketing preferences.